What the accepted quote should cover
Your written quote should identify the proposed scope, destination, delivery treatment, timing assumptions and payment terms. Any separate delivery or import decision should also be recorded.
Proofing matters
Where a proof step is included, approval confirms the production-ready artwork. Check copy, layout, page order, components and project-specific details carefully before approval.
If something is not as agreed
Tell us promptly with the project reference, photographs and a clear description. The next step depends on the accepted specification, proof record, delivery condition and the facts of the individual project. Nothing here removes statutory rights that may apply.